Shipping policy
At Charming Family Gift, we aim to make your shopping experience smooth and transparent by providing clear and reliable shipping guidelines.
Shipping Coverage
This policy applies to orders shipped to customers located within the United States.
Delivery Schedule
Here’s what you can expect for order processing and delivery.
Order Cutoff Time:
6:00 PM (Eastern Standard Time – EST, GMT-05:00)
Orders placed after this time will be processed on the next business day.
Shipping Methods & Delivery Time
| Shipping Method | Carrier | Handling Time | Transit Time | Total Delivery Time | Shipping Cost |
|---|---|---|---|---|---|
| Standard Shipping | USPS - Ground Advantage | 1–2 Business Days | 1–3 Business Days | 2–5 Business Days | $5.99 |
| Priority Shipping | FedEx - 2 Day | Same Business Day | 1–2 Business Days | 1–2 Business Days | $11.99 |
Handling time refers to the time required to process and prepare your order before shipment.
Carrier Partners
We work with reliable shipping carriers to ensure safe and timely delivery, including:
• USPS - Ground Advantage
• FedEx - 2 Day
Shipping Origin
Orders are shipped from:
3340 Scherer Dr Suite E St. Petersburg, Florida 33716
Business Information & Fulfillment Information
CHARMING FAMILY GIFT LLC is headquartered in Kalispell, Montana, where our business and customer support operations are managed.
To provide faster production, shipping, and returns processing, orders are fulfilled through our Florida production and fulfillment facility located in St. Petersburg, Florida.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can track your shipment directly through order tracking page..
Delivery Concerns
If you experience shipping delays, damaged packages, or missing deliveries, please contact our customer support team. We will work with you to resolve the issue as quickly as possible.
Contact Information
Charming Family Gift is operated by CHARMING FAMILY GIFT LLC, registered in the United States under business number C1569538-16803677.
- Business Address: 1001 S Main St, Kalispell, MT 59901, USA
- Email: support@charmingfamilygift.com
- Phone: +1 406 229 9202
- Customer Support Hours: Monday to Friday: 9:00 AM – 5:00 PM (EST)
- Fulfillment and Returns Facility: 3340 Scherer Dr Suite E, St. Petersburg, Florida 33716, United States
- We respond within one business day.