Shipping policy

Welcome to CHARMING FAMILY GIFT! We are committed to making your shopping experience smooth, transparent, and reliable. Please review our shipping policy below to understand how we handle orders and deliveries.

Shipping Locations & Origin

We currently ship only within the United States. Delivery availability will be confirmed automatically at checkout.

Shipping Rates and Estimated Delivery Times 

Shipping Method	Handling Time	Transit Time	Shipping Charges
FedEx® Priority	0–1 Business Days	1–2 Business Days	$15.00
UPS Mail Innovations®	1–2 Business Days	2–5 Business Days	Free Shipping

Order Cut Off Time: 5:00 PM (GMT-05:00) Eastern Standard Time (New York)

Delivery times are estimates and may be affected by unforeseen circumstances such as carrier delays or public holidays.

Tracking Information

Once your order ships, you will receive a confirmation email with a tracking number to monitor your package and estimated delivery date.

Failed Delivery or Returned Packages

If a package cannot be delivered due to an incorrect address, failed delivery attempts, or being unclaimed, it may be returned to us. We will contact you and arrange reshipment if needed. Additional shipping fees may not apply.

Lost or Damaged Packages

If your package is lost or damaged in transit, contact us immediately at support@charmingfamilygift.com or +1 (231) 480-1989. We will work with the carrier to resolve the issue promptly.

Policy Updates

We may update this Shipping Policy from time to time to improve our services. The latest version will always be available on this page.

Contact Us

For any shipping-related questions, reach out to our customer support team: