Frequently Asked Questions

 

CHARMING FAMILY GIFT

Here you'll find the answers to the most common questions our customers have!

How can I place an order?

• Simply browse our collection or product Page, add items to your cart, and proceed to checkout.

What payment methods do you accept?

All Payments received in USD via the Stripe Payment processor.

• Visa
  
• Mastercard
• American Express
• Discover
• JCB
• Dinners Club
• Google Pay
  

How long does delivery take?

What is the Shipping Rates?

Shipping Method	Shipping Charges
FedEx® Priority	$15.00
UPS Mail Innovations®	Free Shipping

Can I track my order?

• Yes, once your order is shipped, you’ll receive a tracking link via email.

 What is your return policy?

• We accept returns within 30 days of delivery if items are unused and in their original condition.

What if I receive a damaged product?

• Please contact us immediately with photos, and we’ll arrange a replacement or refund.