About Us

Welcome to Charming Family Gift Established in 2019, specializing in customized heartfelt message gifts with jewelry, acrylics, artworks, and woodworks. We are Cyndy and Eric, a husband and wife team located southeast of San Antonio, Texas. We live away from the hustle and bustle of the city with 20 little legs running around here all day. That's 3 cats and 2 dogs of course. *smile*
We have had a home-based business creating custom and personalized gifts and home décor for over 4 years, selling largely on Amazon and Etsy. In 2022, we decided to create the Charming Family Gift brand and online gift store to give customers a reliable and trustworthy source for special gifts for family and friends. Our heartfelt message gifts are so popular that we now put our full-time effort into creating these meaningful gifts that we hope will foster happy memories for many years to come.


We are dedicated to an excellent customer service experience. It would be unrealistic to guarantee 100% perfect customer experiences. However, we can guarantee that in the very rare instance that anything goes wrong, we will quickly do whatever is in our power to make it right.
We would welcome the opportunity to provide you with an excellent online shopping experience.
Any questions at all, reach out to us:

Business Information

Support Time: 24/7
Business Hours: Monday to Friday (9:00am to 5:30pm).
Phone Number: +447599902143
Email: support@charmingfamilygift.com
Business Address: 124 City Road, Greater London, London, EC1V 2NX, United Kingdom.