Privacy policy

Last updated: March 11, 2026

This site is operated by Charming Family Gift LLC. Throughout the site, the terms “we,” “our,”, “us” and Charming Family Gift refer to Charming Family Gift LLC. This Privacy Policy explains how Charming Family Gift (“we,” “our,” or “us”) collects, uses, and protects your personal information when you visit charmingfamilygift.com (the “Site”) or interact with our services.

Updates to This Policy

We may revise this Privacy Policy periodically to reflect changes in our practices, legal requirements, or business operations. Any updates will be posted on this page with a new “Last updated” date.

Information We Collect

Data You Provide Directly

  • Contact details, including your name, email, phone number, and address
  • Order information, including billing/shipping addresses, payment confirmation, and purchase details
  • Account details, including username, password, security credentials
  • Communications with customer support

Data Collected Automatically

We may automatically collect information about your usage of our Site and Services using cookies, pixels, and similar technologies. This may include device type, browser, IP address, network information, and interaction with the Services.

Data from Third Parties

We may obtain information about you from service providers, vendors, or social platforms that help us operate, improve, or provide our Services, including:

  • Shopify and other service providers supporting the Site and orders
  • Payment processors to handle payment details and transactions
  • Marketing or analytics partners for site and ad performance

How We Use Your Information

We use personal information to:

  • Process and deliver your orders and manage your account
  • Send account, order, and policy updates, including returns, exchanges, and notifications
  • Provide customer support and improve our Services
  • Market and promote products and services where legally permitted
  • Detect, investigate, and prevent fraud or security risks
  • Comply with legal obligations and enforce our Terms of Service

Cookies & Tracking

We use cookies and similar technologies to personalize your experience, analyze site performance, and deliver relevant content. You can manage cookie preferences via your browser settings, though disabling cookies may affect site functionality. For details on Shopify cookies, see Shopify Cookies Policy.

Sharing of Information

We may share personal data with:

  • Service providers and vendors performing tasks on our behalf (e.g., IT, payment processing, fulfillment, analytics, customer support)
  • Business and marketing partners for advertising and services
  • Affiliates within our corporate group
  • Government authorities when legally required

We do not sell or disclose sensitive personal information without your consent.

Third‑Party Links

Our Site may contain links to external websites not affiliated with us. We are not responsible for their content or privacy practices. Please review their policies before sharing personal data.

Children’s Privacy

Our Services are not intended for children, and we do not knowingly collect information from minors. If you believe a child has provided personal information, contact us to request deletion.

Security & Data Retention

We implement reasonable security measures to protect your personal information, but no system is completely secure. Personal data is retained only as long as necessary to fulfill business, legal, or contractual obligations.

Your Privacy Rights

Depending on your location and applicable privacy laws (including the California Consumer Privacy Act – CCPA), you may have certain rights regarding your personal information, including the right to:

  • Request disclosure of the personal information we collect, use, or share about you
  • Request correction or deletion of your personal information
  • Request a copy of your personal information (data access)
  • Opt out of the sale of personal information (although we do not sell personal data)

If you would like to exercise any of these rights, you may submit a request using one of the following methods:

  1. Email: Send your request to support@charmingfamilygift.com with the subject line “Do Not Sell My Information Request.”
  2. Phone: Call us at +1 406 229 9202 and ask to exercise your privacy rights.
  3. Mail: Send your request to:
    CHARMING FAMILY GIFT LLC
    1001 S Main St, Kalispell, MT 59901, USA

We may request verification of your identity before processing your request. All requests are reviewed and processed in accordance with applicable privacy laws.

International Users

Your information may be transferred and processed outside your country of residence, subject to applicable data protection laws. We rely on recognized transfer mechanisms like Standard Contractual Clauses where required.

Contact Information

      Charming Family Gift is operated by CHARMING FAMILY GIFT LLC, registered in the United States under business number C1569538-16803677.

      • Business Address: 1001 S Main St, Kalispell, MT 59901, USA
      • Email: support@charmingfamilygift.com
      • Phone: +1 406 229 9202
      • Customer Support Hours: Monday to Friday: 9:00 AM – 5:00 PM (EST)
      • Fulfillment and Returns Facility: 3340 Scherer Dr Suite E, St. Petersburg, Florida 33716, United States
      • We respond within one business day.